PROGRAMS & OFFERINGS

PROGRAMS AND OFFERINGS

A. Training Programs

Organizational Development and Human Resource Programs

> Strategic Planning
> Leadership and Skills Training for Supervisors
> Work Attitude and Values Enhancement
> Human Resource Management Fundamentals
> Accounting for Supervisors and Managers
> Effective Purchasing Strategies
> Change Management and
> 5S Program
> Handling Concerns on Labor Relations
> Handling Grievance and Employee Discipline
> Work Attitude and Values Enhancement Program: Gung Ho Model

Sales and Service

> Power Selling
> Account Management Strategies

> Customer Service that Rocks
> Face to Face Customer Service Skills
> Telephone Effectiveness
> Handling Complaints
> Customer Service for Retail Front Liners
> Image Enhancement Program

Continuous Education for Teachers

> The Sturdy Teachers Program
> The Three Pillars of True Education
> Storytelling Workshop for Teachers, Parents and Child-Care Workers

Communication

> Call Center Communication Series
> Trainer’s Development Program
> Effective Presentation Skills
> Effective Business Writing for Results
> Oral Communication Skills
> Communication Assertiveness Series

B. Winfield English as a Second Language Programs

> English as a Second Language Programs (ESL)
>Grammar Program
>Accent Neutralization
>Call Center English
>ESL for Specific Purpose
> Persuasive Speech
> On-the-Job English
> Other Related Courses

IELTS Review
TOEFL Review

C. Consultancy Services

Strategic Human Resource Management

> HR Management and Retainer Program
> Organization Development
> ISO Certification Services
> Executive Coaching
> Recruitment and Selection
> Training and Development
> Compensation and Benefits
> Performance Management
> Personnel Records
> Employee Relations
> Code of Discipline
> Change Management
> Training Needs Analysis
> Training Program Design
> Succession Planning
> Labor Relations Management

D. Others

Corporate Structure Design
Family Enterprise Management

How do we do it?

We link our intervention to your business objectives.

We determine what is relevant to your business objectives; what will improve job performance; what will make a positive difference; and what will link improved job performance to the organization’s goals and bottom line.

We consult with a variety of people in the organization to help clarify issues and provide focus on what needs to be accomplished.